Lynx International’s 3CX VoIP solution enables automotive dealerships to reduce communication management costs while centrally monitoring the impact of telephony on business productivity. Integrated with third-party systems like CEM Plus or CRM, it correlates inbound and outbound call logs with the sales process, generating statistics to assess the actual contribution of telecommunications and optimize marketing efforts.
With 3CX VoIP, different types of both desktop and mobile devices can be used for call handling, offering numerous mobility and versatility advantages that allow communication to be directed to the right caller, regardless of where they are. This prevents the customer from being transferred several times between different operators before getting assistance, thus improving the customer experience and increasing the brand’s professionalism.
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